An organisation is contracted to deliver health services nationally, hence they hold personal and health information of over 1 million Australians. Under the Privacy Amendment (Notifiable Data Breaches) Act 2017, they are required to have a data breach response plan and notify the Informational Commissioner if there is a’ eligible breach’…
A whole-of-government purchasing arrangement was established to deliver best value and the latest technology for voice, mobile, data, internet and unified communications services. Rather than more of the same, the challenge was to encourage users to strike the balance between staying with the incumbent or trying a new supplier. Hence the change readiness involved equal parts of listening, educating and laying out the roadmap…
Improving Commercial Management processes, people, tools and contracts as part of the business transformation program for a major insurance company…
The project outcome was to transform the enterprise into a modern outcome-focused and risk-based operator at all levels of the organisation, not just at the regulator level. After all, the ultimate challenge faced by every leader and every operator is to achieve the operational outcome while intentionally and transparently managing risks….
A not-for-profit organisation works in partnership with health professionals and educators, researchers and healthcare providers to minimise the impact of disease on the Australian community. In planning for the transition of services, it was crucial to engage with multiple stakeholders across the state and territory organisations…
The Victorian Registration and Licensing (RandL) program was a major whole-of-government business transformation and IT project to provide a solution for 65 regulatory agencies such as the Vic Roads, Department of Environment, and Victoria Police. This solution had not been done before and needed to leverage the experience of the market through a collaborative procurement process…
