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I am very grateful what you have given the business transformation program - common sense, calm, knowing "what good looks like", and enduring capability uplift.
To start, we have a particularly challenging reform activity (possibly once or less in a generation). So on the one hand we have a wonderful opportunity but on the other we are challenged by an environment which is complex and difficult to change in an enduring manner. You clearly have a very good mind for this reform and sensitivity for the very human aspects of our activities. A person who grasps overall what we are trying to achieve and who can also meaningfully engage, co-ordinate and encourage the people necessary to realise our objectives is rare and valuable.
We know it’s smart to shop around to get the best value for money…The market for mobile services, data and internet services is dynamic and competitive, and …This is great news for taxpayers and great news for the newer, smaller players in the market who can now grow their businesses and create new jobs.
We engaged BREAK consulting to undertake the development of a range of key transition documents to meet the requirements of a major contract held with the Commonwealth. Against tight timeframes and the need to consult with multiple stakeholders, BREAK consulting was fast and their willingness to engage, take feedback and amend documents was excellent - highly recommended.
The Interactive Vendor Engagement process introduced to help improve the procurement practices represents best practice in Victorian government ICT procurement.
I have been involved with this project for one and a half years and this is the first time that I have got clarity of how it fits together and the path ahead. I am confident for the first time of where we are and where we are going. Sure there are risks, but I feel like we are on the right path moving forward to navigate these risks.
Thank you for your outstanding MC’ing and keynote of our virtual conference which helped make it a great success. You helped us stay calm in the preparation as well and supported in more areas than you probably realise. We’ve already had so much positive feedback and I am very grateful for this support.