What We Do - BREAK consulting
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Listen, Love and Lead

 

BREAK consulting believes that change, in people & organisations, is possible if you:

 

  • Listen to the person – the client, the team member or the stakeholder.
  • Love the person – build a relationship of trust, and thereby:
  • Gain permission to Lead – through insights, actions and and straight talking.

 

Clients want to know how much you care before they care how much you know!

 

We deliver organisational change through projects and contracts with:

 

  • An agile mindset.
  • Constant line of sight to the outcome.
  • Designing the whole operating model ‘diamond’ – processes, people and management systems.
  • Co-creation with our clients.

 

Our approach adjusts to changing project, contract and stakeholder management circumstances.

In changing organisations, the Operating Model ‘diamond’ (originally from the Massachusetts Institute of Technology MIT90 framework) helps to defines the context of the external environment as well as the content of the organisation (including strategy, structure, processes, people and their roles, culture, metrics and technology). It’s a holistic model which has the shape of a baseball ‘diamond’ (with the internal environment being the infield and the external environment being the outfield).

 

Imagine a throw-around play in a baseball ‘diamond’, where all the action starts from the middle with the processes (or the pitcher). Other positions are then brought into play in response to the pitch, with technology (the catcher at the home plate), people’s roles (third base), management systems (second base), and culture (first base) all playing their part to produce the outcome.

  • I am very grateful what you have given the business transformation program - common sense, calm, knowing "what good looks like", and enduring capability uplift.

    Project Sponsor

  • To start, we have a particularly challenging reform activity (possibly once or less in a generation). So on the one hand we have a wonderful opportunity but on the other we are challenged by an environment which is complex and difficult to change in an enduring manner. You clearly have a very good mind for this reform and sensitivity for the very human aspects of our activities. A person who grasps overall what we are trying to achieve and who can also meaningfully engage, co-ordinate and encourage the people necessary to realise our objectives is rare and valuable.

    Director Regulation

  • We know it’s smart to shop around to get the best value for money…The market for mobile services, data and internet services is dynamic and competitive, and …This is great news for taxpayers and great news for the newer, smaller players in the market who can now grow their businesses and create new jobs.

    Project Sponsor

  • We engaged BREAK consulting to undertake the development of a range of key transition documents to meet the requirements of a major contract held with the Commonwealth. Against tight timeframes and the need to consult with multiple stakeholders, BREAK consulting was fast and their willingness to engage, take feedback and amend documents was excellent - highly recommended.

    National Manager Governance and Accountability

  • The Interactive Vendor Engagement process introduced to help improve the procurement practices represents best practice in Victorian government ICT procurement.

    Government Ombudsman

  • I have been involved with this project for one and a half years and this is the first time that I have got clarity of how it fits together and the path ahead. I am confident for the first time of where we are and where we are going. Sure there are risks, but I feel like we are on the right path moving forward to navigate these risks.

    Project Director

  • iaf
  • qantas
  • westpac
  • state government victoria
  • iaccm
  • diabetes australia
  • anz
  • anglican church australia